Frequently Asked Questions

Everything you need to know about shopping at Season Cookshop.

What are your shipping rates and delivery times?

We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $75 within the continental United States.

What is your return policy for kitchenware?

We accept returns on unused items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, used cookware or cutlery cannot be returned unless defective.

Do your products come with a warranty?

Many of our premium brands, such as our cast iron and stainless steel ranges, carry limited lifetime manufacturer warranties. Specific warranty details can be found on each product page.

How do I care for my professional knives?

To maintain the longevity of your blades, we recommend hand-washing with mild soap and drying immediately. Avoid dishwashers and store them in a knife block or on a magnetic strip.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.